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Articles

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June 11th, 2018

Lean Thinking

Has Lean had its time?

Has Lean had its time? Mike Horton, Senior Consultant – June 2018 I was recently lucky enough to attend the excellent annual National Manufacturing Debate at Cranfield University. Mingling in the reception area upon arrival a fellow delegate who had read my ID badge asked what type of consulting I do. As soon as I […]

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May 23rd, 2018

Added Value

Less waste, more value

Eliminating waste ultimately ensures efficiency – increasing productivity A recent workshop of ours, attended by over 300 senior managers demonstrated that over 30% of the examples of waste came from simply over-processing of services or activity. In other words, doing too much to something when a simpler approach would be more effective. When asked why […]

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May 21st, 2018

Rob Walley appointed to the Board of Directors LCI-UK.

Bourton Group LLP are delighted to announce that Partner, Rob Walley has been appointed as Director to the board of the Lean Construction Institute. The Lean Construction Institute UK is a charitable membership organisation supporting research into and dissemination of Lean construction principles and best practice with a view to improving public sector construction. Rob […]

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May 8th, 2018

Lead and Industry 4.0 Featured Image

Lean and Industry 4.0

Lean and Industry 4.0 It has been said that Industry 4.0, or “The Internet of Things” or “increased automation”, depending on which you prefer is set to revolutionise the workplace. Twenty years ago, we were told that children starting school at the time would be leaving university and going into jobs that weren’t yet invented. […]

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April 26th, 2018

Organisation Culture

Creating a Positive and High Performing Culture

Creating a Positive and High Performing Culture Recently Bourton Group took the decision to move offices from The Stables at Bourton Hall to newer, more contemporary offices in Daventry.  As part of the move we had to carry out a very rigorous 5S activity so that we only took with us what we would need […]

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April 11th, 2018

Quick Guide to Leading a Change Initiative

Quick Guide to Leading a Change Initiative As a front-line manager or team leader, you have a critical role to play in the successful implementation of change in your organisation. Whether you are responsible for taking forward organisation-wide changes or you want to introduce changes at a more local level within your team,   leading change requires […]

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March 1st, 2018

Phil Rowe

Senior Consultant achieves Chartered Statistician Status

Bourton Group Senior Consultant, Dr. Phil Rowe, has recently achieved recognition as a Chartered Statistician, the highest professional award of the Royal Statistical Society. This award provides formal recognition of his statistical qualifications, professional training and experience and follows on from his recent award of a 1st Class BA Hons in Mathematics and Statistics. Phil […]

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February 12th, 2018

Key Performance Indicator

Key performance indicators, transparency and focusing on what the customer really wants

With the performance of the NHS one of the most contentious subjects in the news recently, it’s no surprise there is a lot of attention paid to its key performance indicators (KPIs). There must be a huge amount of pressure on NHS Trusts to report positive results, and it is in that climate that the […]

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January 30th, 2018

The Customer is Always Right

When it comes to Business Improvement the customer is always right, or are they?Customer The phrase “The customer is always right” was originally coined in 1909 by Harry Gordon Selfridge, the founder of Selfridge’s department store in London, and is typically used by businesses to convince customers that they will get the best possible service […]

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