We worked collaboratively with Arup and Network Rail for the Competence Standard work package.
With an emphasis on communicating and embedding a Competence Management Standard for Drainage and Lineside; we focussed on new professional competencies, to support individuals within Drainage and Lineside with clear career pathways to enhance learning and career development.
- Designed, developed, and delivered over 120 briefings to all individuals including the Section Manager level.
- Created supporting communications tools using rich pictures and animated videos.
- Engaged stakeholders, Regional Change Leads, and members of the community at the newly launched Annual Drainage & Lineside Conference.
- Improved and updated the Competence Management Standard Index and supporting documents, the Handbook and Careers Pathways document.
- Developed and agreed Role profiles for each region and uploaded them to the Network Rails Oracle system.
- Developed visual displays from dashboards on PowerBI to enable line managers and individuals in each region and by team to view the level of competence and gaps overall.
To develop the ‘Resource Calculator’ Bourton working with specialist firm Cogitare, developed a Tool and accompanying documents to help planners appropriately size the workforce.
- Carried out in-depth data analysis and measurement to understand the time tasks take and how often they need to be done. The ‘calculator’ converts this into the workforce required and the cost associated.
- Worked closely with Network Rail teams to create a roadmap for Reliability-Centred Maintenance to help planning teams manage risk sufficiently by ensuring the safe minimum of tasks that must be done to preserve the function of rail assets.
- Built strong relationships with operational teams, engaging with stakeholders through many site visits and organisational governance forums, tailoring approaches for different regions and stakeholders. This ensured they understood the changes being made and the reasons behind them – increasing the likelihood of adoption and acceptance.
To develop the Training Catalogue, Bourton worked with specialists from partner Coventry University to develop a training catalogue to support the development of the Offtrack community, this involved:
- Engaging with several stakeholder groups to design training requirements, overall curriculum, individual course-level training, and design reports to enable National Rail to turn these into practical training products at a future date.
- An organisation-wide training needs analysis survey to inform the approach; resulting feedback was incorporated into the training design.
- Piloting a training course from the curriculum; feedback used to inform the next phase of training development.