Infrastructure Construction

Client: Jacobs Engineering

Assignment: Performing Lean Training and Implementation

Performing Lean Training and Implementation

The Problem

Jacobs is one of the largest and most diverse providers of technical, professional, and construction services.  This includes all aspects of architecture, engineering and construction, operations, and maintenance, as well as scientific and specialty consulting.

They operate with 77,000+ employees in 400+ locations globally serving the broadest range of companies and organisations, including industrial, commercial, and government clients across multiple markets and geographies.

Jacobs sought an experienced operations improvement consultancy to perform Lean Training and Implementation.  Bourton Group LLP was chosen because of our ability to provide the best overall program of services.

The Solution

Since our appointment, we have supported Jacobs Solutions with the implementation of a comprehensive Lean Six Sigma programme.  We have certified Green Belts, Black Belts, and Master Black Belts while providing Lean awareness training and extensive coaching for leaders and teams.

Our programme involved training and coaching over 130 personnel (to date) from Jacob’s Global Business Services (GBS) Division in areas such as Finance, HR, IT, and other supporting functions.

The nature of GBS means that training and coaching are being provided on a global basis notably in Poland, India, the UK, USA, and Australasia. It also means that accreditation must be based on a globally recognised standard.

The investment in training and certification is positioning Jacobs Solutions GBS for sustained growth and success in a competitive market.

The Benefits

  1. Improved Efficiency: Lean Six Sigma methodologies streamlined processes and reduced cycle times, resulting in increased productivity and operational efficiency.
  2. Financial Gains: Lean projects are delivering an average of $85,000 per Green Belt saved annually with additional multi-million-dollar benefits from Black Belt and Master Black Belt projects.
  3. Empowered Teams: Certified Green and Black Belts are leading projects, providing support, and empowering teams to take ownership of improvement initiatives.
  4. Cultural Transformation: The program is instilling a culture of continuous improvement, with leaders and teams embracing Lean principles.
  5. Enhanced Collaboration: Cross-team collaboration is being increased as Green Belts addresses complex challenges cutting across teams and Value Streams.

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