Public Sector

The National Infrastructure and Construction Pipeline identifies investment of over £300bn across 700+ specific projects and programmes between 2016 and 2021. Delivery of this scale of investment is not going to be achieved without fundamental improvements in sector performance and productivity. Help is going to be needed and Bourton Group are well placed to provide this help.

Manufacturing is enjoying a renaissance with higher levels of investment and political will to create powerhouses with wealth creation capabilities. Over the past 50 years we have worked with blue chip and SME manufacturers on their individual journeys to excellence.  We understand the complexities of global supply chains, through design and manufacturing processes, underpinned by Lean Six Sigma process improvement methodologies and the role of leadership and management in creating a culture of Continuous Improvement.

Our work has supported public sector organisations to drive improvements in service delivery whilst reducing operational costs.  Working with reducing budgets or refocusing services, we have enabled clients to become more efficient whilst building a culture of continuous improvement.

We understand the business services environment and the challenges that the sector faces. Clients and customers in the sector are ever more savvy and customer service expectations are increasing.   Cost pressures and cost transparency challenges are ever present and client response times continue to fall. Key challenges in the sector are the management of knowledge, adoption, integration of technology and developing a process focused organisation. We help clients understand their unique offer and how this can be delivered in the most efficient and effective by optimising processes and their organisation.

Recent government announcements have accelerated the need for a radical rethink to the way that Housing Organisations structure and deliver services.  The challenge to build new homes, and the current anticipated economic pressures, mean that such organisations must ensure they continually focus on being both efficient and effective.  We support Housing and Residential Services organisations to deliver their ambitious plans.

Whatever the type of organisation, the challenge of delivering what your customer wants, in an efficient and effective manner is the number one priority.  Constant disruption to organisation’s strategy through economic or political influences are forcing organisations to adopt improvement methodologies from other types of organisations.