Setting Direction

After Scoping and Diagnosis, we work closely with your senior teams to explore what needs to be achieved to get to the desired ‘future state’.

Bourton Group Getting Started

This enables the senior team to decide what performance improvement methodology, deployment principles and governance will be most appropriate to their needs. It also leads to an outline plan with milestones and performance indicators the business needs to deliver at the end of the programme and deliver the benefits in a sustainable way.

Most importantly, senior managers can start to champion the programme and offer direction and leadership to project teams and the organisation as a whole.

Knowledge Point

Change Management Model