Scoping and Diagnosis

This starts with a ‘current state assessment’ of your organisation and its performance to evaluate organisational culture, the senior team, change history and how ready your organisation is for change.

Bourton Group Getting Started

We then work with you to create a ‘future state design’ to size the gap, scope the benefits and outline options for change to process, organisation and culture in order to deliver the required performance improvement.

Typical tools used in a Scoping and Diagnosis phase are:

  • Focus groups and one to one discussions
  • Audit tools
  • Organisational Culture Profile
  • High level process mapping
  • Business Driver workshops
  • Competitive pressure assessment
  • Level 1 QFD matrices
  • Business health checks (people, process, costs, supply chain)

Knowledge Point

Organisation Culture Profile