Getting Started

We invest time and energy up front to confirm direction and goals, establish strong leadership in the programme and plan for potential barriers to change such as organisational culture and scepticism.
Bourton Group Getting Started

In this opening phase, we help you address five broad questions:

  • Where are we now?
  • Where do we want to be?
  • What route do we take?
  • Are we all agreed?
  • How do we get started?

This gives the programme greater clarity, ensures the improvement methodology is designed around the needs of the organisation and helps to raise awareness and promote the need for change.