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Such change has to come, however, not at the expense of front line service quality, and helping the healthcare sector achieve this fine balance is where Bourton excels. Bourton Group has over 40 years experience in leading teams through change and improving operational performance. Bourton Group is dedicated to working in partnership with healthcare organisations to deliver sustainable performance improvement. We create and deliver improvement programmes that ensure efficient and effective strategy deployment, establish operational excellence, supports and implements change and drives efficiency and quality improvement throughout the entire organisation. Bourton Group is expert in a broad range of well proven methodologies that are used for transforming operational and service delivery performance in healthcare. For example, Lean can deliver significant efficiencies of between 20 and 30%. We ensure these efficiencies are sustainable by establishing continuous improvement through the application of powerful yet simple tools that everyone can use in their day to day work. Six Sigma is another example of a powerful suite of tools and methodology that uses data to improve and control variation in processes. Slightly more complex in its tools and structure, it delivers significant long term benefit through the use of appropriate statistical tools that foster a shift in mindset towards preventing or predicting things going wrong and acting upon them before they do.
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Meeting the public sector challenge
Sunday Telegraph when is a cut not a cut
Public Sector Accounts Committee Report
The 5 Principles of Great Lean Service |
