Highways England: Highways Construction, Maintenance & Operation
What Highways England said about us
“On behalf of the Highways Agency Lean Division I would like to convey to you my thanks and appreciation for your efforts in supporting our Lean deployment programme. As you are aware we were faced with quite a challenge in regard to providing an increased level of support to our programme of projects (including MACs) and this ultimately demanded a high degree of flexibility from yourselves, as our specialist suppliers.
I am very pleased to report that we have delivered in year spend to target and more importantly we are realising value from this investment. We are presently on target to deliver on our commitment made to The Secretary of State with regard to achieving a return on investment of at least 20:1. This has been another very successful year for HA Lean division and our support suppliers.
Collectively, we have again demonstrated the benefits of Lean deployment and I am optimistic that our requests for continued funding will receive a positive response. I will keep you informed of how this progresses and indeed how we plan to manage future lean deployment support both to Major Projects, MACs and internally at the Agency.”
Paul Doney Technical Manager, Lean Division Network Services